Case study / Advanced Shine

A faster way to request a cleaning quote.

A guided quote experience designed to answer common questions, collect the right job details and give customers an immediate estimate before they make contact.

Interactive quote journeyResponsive designClear next step
The challenge

Getting a quote should not feel like paperwork.

Cleaning enquiries often begin with the same questions: which service is needed, how large is the property and what should the customer expect to pay? A basic contact form leaves both the customer and the business waiting for the next message.

Customer need
Give people useful answers before asking them to get in touch.
Project goal

Make the first enquiry clear and easy.

The experience needed to guide customers through service selection, explain size choices, provide an estimate where appropriate and direct unusual jobs toward a custom quote.

The journey

Four clear steps. No long form.

Each stage asks only what is needed at that moment, so the customer always understands what to do next.

01

Choose a service

Select driveway, roof, gutters, render or another cleaning requirement.

02

Choose the size

Simple descriptions help customers select the closest property or job size.

03

See an estimate

The price animates into view with a clear note explaining that it is an estimate.

04

Take the next step

The customer can continue toward a final quote or restart the journey.

Live experience

Try the quote journey.

This is the real interactive prototype. Choose “Get an estimate,” select a service and continue through the flow.

Why it works

Useful for customers. Practical for the business.

The project is designed to improve the quality of the first interaction without making claims about results that have not yet been measured.

For customers

  • A quicker way to understand likely cost
  • Clear service and size choices
  • Less uncertainty before making contact
  • A responsive experience for mobile and desktop

For the business

  • More structured enquiry information
  • Fewer repetitive first questions
  • A professional customer-facing experience
  • Custom-quote handling for complex work
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